If your name, date of birth, or Social Insurance Number, are incorrect on your loan agreement, you need to contact the Alberta Student Aid Service Centre to determine how to correct your information and request new loan agreements.
Exception: You do not need a new loan agreement if the name on the loan agreement is not your legal name, but is a common abbreviation (for example: Bob instead of Robert), or, missing the middle name or initial.
If your address or phone number is incorrect, you can correct the loan agreement yourself:
- Cross out the old address or phone number,
- Write in the new address or phone number,
- Write your initials next to the changes, and
- Login to your Student Aid account to correct update your address or phone number.