This notice is from the archives of The Notice Board. Information contained in this notice was accurate at the time of publication but may no longer be so.
The University of Lethbridge Employee Assistance Program is a confidential resource provided to help faculty, staff and family members (who are enrolled in the benefits plans) enhance their personal and workplace functioning.
The EFAP is a pro-active option for helping you manage your personal health and happiness.
You and your eligible dependents can each receive up to twelve hours of counselling services per benefit year provided through the EFAP. Counselling services are provided either in person, over the phone, video, e-counselling (instant chat or private messaging), self-directed online resource packages and tools.
The EFAP offers confidential, professional counseling (and referrals, when required) for you or your family’s personal difficulties.
Who is our provider?
Homewood Health: 1-888-713-8623 Ab.bluecross.ca/efap
Who may use the services of the EFAP?
Faculty and staff who are enrolled in U of L Benefits plans, and their dependents who are covered under their benefit plan.
How long are appointments and how are they conducted?
Appointments are usually an hour but may vary in length depending on individual needs. The allowed maximum of up to twelve (12) hours per participant, for each benefit year, (January-December) are conducted in a variety of ways (In person, Over the phone, Video, e-counselling (instant chat or private messaging, Self-directed online resource package and tools).
Are EFAP appointments confidential?
Yes. The EFAP carefully adheres to professional standards of ethics and confidentiality. Records maintained by the EFAP are not part of or accessible to any other University record system. Except for danger to self or others, child or elder abuse or neglect, or authorized legal access, no information is released without consent of the client.
What does it cost to use the EFAP?
There is no cost to you for up to twelve, 1-hour long appointments with the EFAP.
What if the issues concerning me cannot be dealt with by the provider?
If this is the case you will be referred to other professional services in the community with expertise in your area of concern. You would be responsible for any applicable fees charged by these other professionals, but these may be covered under your Blue Cross CORE plan or Spending accounts.
I’m a supervisor/ manager and I need some direction in handling an employee mental health situation, where can I get assistance?
Contact Homewood Health by telephone (1-888-713-8623) and ask for the “Key Person Advice Line”.
Contact: English and French - 1-888-713-8623 Online Resources: ab.bluecross.ca/efap
Contact:
Suzanne McIntosh | suzanne.mcintosh@uleth.ca | (403) 332-5217 | uleth.ca/hr/wellness
