Mac OS X Catalina Upgrade - Impact on Equitrac Campus Printing - printing to Ricoh Follow-You devices

What is this notice about?

Mac OS X Catalina Upgrade - Impact on Equitrac Campus Printing – printing to Ricoh devices using Follow-You.

Why is this happening?

The Mac OS X 10.15 Catalina release will be available for download shortly – as early as Friday, October 4.

Apple will no longer support 32-bit applications on this platform, which will temporarily impact the Equitrac print client software.

Printing Services is coordinating with Information Technology Services to upgrade the Equitrac platform during the fall 2019 term break to provide a 64-bit option (between November 9, 2019 and November 15, 2019) as a complete downtime of campus printing is required to do so.

How will this affect me?

Printing Services is advising anyone who updates their Apple computer to Mac OS X 10.15 Catalina before then and who currently uses the Equitrac print client to leverage the https://printing.uleth.ca/">PrinterOn cloud printing option. This will still send your document to the Equitrac/Follow-You/Campus print system as before.

Note: There is a limitation with the PrinterOn option that only allows users to send up to 10 copies of a document to be printed. 

For instructions on how to work around this limitation, please go www.uleth.ca/printing/mac">https://www.uleth.ca/printing/mac">here.

University of Lethbridge - Printing Services.


Contact:

Greg Martin | martin@uleth.ca | (403) 329-2622