Tech911
Category Amount Opened Amount Closed Average Time to Close (Days) Total Time Spent (Hours)
3M Gate 0 0    
Acquisitions 0 0    
Banner Account 3 3 0.7 0.8
Blackfoot Digital Library 0 0    
Bookscanner / Microfilm Scanner 0 0    
Circulating Equipment 2 1 1 0.3
Citrix Receiver 0 0    
Compact Shelving 2 2 1.5 0.5
Digital Library, E-Materials and OPUS 18 18 0.7 6.6
Encore 0 0    
Equipment Setup 1 1 0 0.3
Instant Messaging 4 4 3.3 1.8
Internet Browser, Email or Calendar 3 3 0.7 2
Inventory 0 0    
IP Telephone 0 0    
LibGuides 7 7 0.1 1.8
Library Catalogue/Sierra - Cataloguing 5 4 0.8 1
Library Catalogue/Sierra - Technical 13 13 5.9 6.7
Library Public Website 46 46 1.7 14.90
Link Resolving (360 Link) 2 2 4.5 0.6
Microsoft Office 3 2 0.5 0.8
Online Database / Electronic Resources 23 22 3 4.3
OPAC / Distributed Station 0 4 321.8 8
Other (not listed) 6 7 1.3 6.8
PC on a Cart 0 0    
Personal or Shared Workstation 14 14 1.1 5.2
Posters / Screensavers / Digital Signage 24 24 1.8 24.8
Printer 0 1 256 1
Projector on Cart 0 0    
Relais 1 1 3 0.4
Research Assistant Accounts 4 4 0.5 1
SelfCheck 0 0    
Service Point Station 1 1 1 1
Single Sign-on/Login 0 0    
SourceWeb 6 6 0.5 8.6
Summon 3 2 0.5 0.2
Wireless Network 0 0    
Total 191 192 9.8[1] 99.4
         

[1]
Duda, Bryson:
This is a weighted average