Telephone Services - Residents

« View all services

IT Services provides default phone services in every residence room which gives our residents the ability to dial in the local calling area. This service enables our residents to dial E911 and supports our emergency notification system.

How do I request this service?: 

The basic service is included in all residence rooms for all residents.

What is the cost for this service?: 

The Basic Service in included

When is this service available?: 

This service is avail 24 hours/day, 7 days/week, except when scheduled maintenance is being conducted.


How do I get help with this service?: 

Contact the IT Solution Centre for help with this service

  • Email:
  • Telephone: 403-329-2490
  • In Person: TH218 Turcotte Hall

Telephone Resources

Using your telephone

Find the corresponding model number below and follow the link for a quick reference brochure on using your Cisco I.P. telephone. This model number is located on the top right-hand corner of your phone.

Who can use this service?: 
Service Provider: 
Communications Technologies
Service Category: 
Internet and Telephone