Instant Messaging Services

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While there are many different flavors of Instant Messaging available today, IT Services provides an instant messaging application called Cisco Jabber for internal use (as well as via the VPN). In addition to providing IM capabilities, Jabber also allows integration with UofL telephony applications.

Other common instant messaging clients, such as MSN Messenger, AIM,  Yahoo Messenger, and Skype can also be used on the University network.


How do I request this service?: 

Contact the ITS Solutions Centre.

What is the cost for this service?: 

There is no cost for this service, as it is funded by the University.

When is this service available?: 

Monday - Friday, 8:30 AM to 4:30 PM

How do I get help with this service?: 

Please contact the ITS Solutions Centre for assistance with this service (403-329-2490,, or Room TH218, Turcotte Hall).

Who can use this service?: 
Service Provider: 
Communications Technologies
Service Category: 
Email, Calendar, and Collaboration
Internet and Telephone