Exchange Email Account Migrations

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Account migrations are done when an Email account exists on the Exim or Google Email server (student/non-Exchange) and needs to be moved to the Microsoft Office 365 environment. Examples of this might be when an existing student or an alumni member becomes an employee of the University, or when a functional account  requires certain services beyond regular Email access (such as calendaring or voicemail access). Once an account is migrated to Office 365, it no longer connects to the Student Webmail system.

How do I request this service?: 

Contact the IT Solution Centre to request this service.

What is the cost for this service?: 

There is no cost for this service, as it is funded by the University.

When is this service available?: 

Monday - Friday, 8:30 AM to 4:30 PM.

How do I get help with this service?: 

Please contact the ITS Solutions Centre for assistance with this service (403-329-2490,, or Room TH218, Turcotte Hall).

Who can use this service?: 
Service Provider: 
Solutions Centre, Systems
Service Category: 
Email, Calendar, and Collaboration