Email Quota Management

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All mail content in all folders will impact your available mail quota. This includes your Sent, Deleted and Drafts folders. If you are staff or faculty (on the Exchange server) this also includes your calendar items, contact information and tasks. If you approach or exceed your storage limit, this may affect your ability to use email services (send/receive). We can help you manage your quota by showing you how to identify emails that can be deleted to reduce your usage.

How do I request this service?: 

Contact the ITS Solutions Centre to request this service.

What is the cost for this service?: 

There is no cost for this service, as it is funded by the University.

When is this service available?: 

Monday - Friday, 8:30 AM to 4:30 PM.

How do I get help with this service?: 

Please contact the ITS Solutions Centre for assistance with this service (403-329-2490,, or Room TH218, Turcotte Hall).

Who can use this service?: 
Service Provider: 
Solutions Centre, Systems
Service Category: 
Email, Calendar, and Collaboration