Change Username

« Back to search results

IT Services can change your username. Username changes will also change your email address. University of Lethbridge usernames must reflect your legal name on file, so if a username change request is due to a legal name change (ie. change in marital status, etc) then please make sure to change your legal name on file with Human Resources or Student Services before requesting a username change from IT Services.

How do I request this service?: 

For security reasons, username changes must be requested in person at the IT Solutions Centre (TH218) or by phone (403-329-2490). IT Services cannot change usernames via Email.

What is the cost for this service?: 

There is no cost for this service, as it is funded by the University.

When is this service available?: 

Monday - Friday, 8:30 AM to 4:30 PM

How do I get help with this service?: 

Please contact the ITS Solutions Centre for assistance with this service (403-329-2490,, or Room TH218, Turcotte Hall).

Who can use this service?: 
Service Provider: 
Solutions Centre
Service Category: 
Logins and Passwords