Banner Password Resets

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If you unable to log in to Banner or are locked out of Banner, you can reset your Banner password. This is done via self-service on the Employee tab of The Bridge (requires a valid Campus ID Card). If you are unable to use the self-service Banner Password Reset tool, you can receive a manual Banner Password Reset through the IT Solutions Centre.

How do I request this service?: 

Click here to access the self-service Banner Password Reset tool on The Bridge. If you need a manual Banner Password Reset, you must visit the IT Solutions Centre (E610) in person with a valid Campus ID Card. If you are unable to visit the IT Solutions Centre in person (out of town), please call the IT Solutions Centre for further assistance (403-329-2490).

What is the cost for this service?: 

There is no cost for this service, as it is funded by the University.

When is this service available?: 

Monday – Friday, 8:30 AM – 4:30 PM

How do I get help with this service?: 

Please contact the ITS Solutions Centre for assistance with this service (403-329-2490, help@uleth.ca, or Room E610, University Hall).

Who can use this service?: 
Faculty
Staff
Service Provider: 
Solution Centre
Service Category: 
Logins and Passwords