MASTER OF HEALTH SERVICES MANAGEMENT
Coursework + project
The Master of Health Services Management (MHSM) is jointly offered by the Dhillon School of Business and the Faculty of Health Sciences. The MHSM program is designed to provide interdisciplinary knowledge and experience for health care practitioners and entry-level managers in the health sector who wish to move into more senior positions. The focus is therefore on providing students with the knowledge necessary to become effective managers in the Canadian healthcare system. Development of applied research, critical thinking and decision-making skills is embedded throughout the program, culminating with application in an integrated experience point project.
MHSM is a cohort-based, part-time program that is offered at the Calgary campus of the University of Lethbridge. The program is delivered in a compressed format using a combination of blended learning techniques, distance delivery and residential (face-to-face) sessions. The delivery model allows students to attend graduate school while continuing to work. This is a particularly important feature for students who must maintain practice credentials.
A Graduate Certificate in Health Services Management (GCHSM) is available for students who wish to increase their knowledge level but may be unable to, or are cautious about, committing to a complete master’s degree. A student who successfully completes the graduate certificate will receive course credit towards the master’s degree, making it easy to seamlessly ladder continuing education and professional development goals.
International Students: Please be advised that due to the part-time nature of this program, graduates will not be eligible to apply for a post-graduation work permit after completing this program. International students interested in this program are advised to contact the International Centre before submitting an application to this program.
In case of discrepancies between this page and the Graduate Studies Calendar and Course Catalogue, the Graduate Studies Calendar and Course Catalogue shall prevail.
- Admission requirements
Baccalaureate Degree Admission Route
Applicants normally must meet the following minimum requirements:
- Hold an undergraduate degree in Nursing, Health Sciences, or Management, or in a closely related discipline
- Have a minimum grade point average of 3.00 (based on the uLethbridge 4.00 scale) on the last 20 graded university-level term courses
- Evidence of successful experience in the health sector is normally required. Preference is given to applicants who have two or more years of work experience
- Demonstrate English language proficiency (ELP) for graduate students
Bachelor of Management/Bachelor of Health Sciences Combined Degree Admission Route
Applicants, who have completed the University of Lethbridge’s Bachelor of Management/Bachelor of Health Sciences Combined degree, normally must meet the following minimum requirements:
- A minimum grade point average of 3.00 (based on a 4.00 scale) on the last 20 graded university-level term courses
Graduate Certificate in Health Services Management Admission Route
Applicants, who have completed the University of Lethbridge’s Graduate Certificate in Health Services Management program, normally must meet the following minimum requirements before the University will consider admission:
- A minimum grade point average of 3.00 (based on a 4.00 scale)
- Application process
Step 1: Prepare Supporting Documents
Before you begin an application, review the requirements for your supporting documents:
- Three references (one academic, two professional)
- Curriculum vitae
- Letter of Intent (500 words)
- English language proficiency (ELP) for graduate students
- If additional documentation is needed, the Dhillon School of Business Graduate Programs Office will contact you
Step 2: Submit Online Application by Deadline
Submit your complete application by midnight (MST/MDT) on the deadline date.
Step 3: Arrange for Official Documents
Official documents (e.g., transcripts, English language proficiency test scores) are required prior to registration.
Note: Applicants who have attended or are currently attending an institution participating in ApplyAlberta do not need to arrange for official transcripts to be sent to uLethbridge from the issuing institution. A list of participating institutions is available at www.applyalberta.ca.
Step 4: Admission Decision Process
Applicants may be called for an interview with members of the Dhillon School of Business Graduate Programs Committee. The Dhillon School of Business Graduate Programs Office unofficially informs the applicant of the Program Committee’s decision. Official admission decisions will be sent electronically by the Registrar’s Office by April 1. Successful applicants will be advised of registration procedures at that time.
- Admission criteria
Because the capacity of the program is limited, not all students meeting the general admission requirements may be admitted.
Criteria used for admission include:
- the applicant’s academic record, ELP test scores, if applicable, and references;
- relevance of undergraduate degree;
- breadth of undergraduate courses;
- relevant work experience, if applicable; and
- results of interview, if applicable.
Newly admitted students in the MHSM program are required to pay a non-refundable $200 deposit to confirm their acceptance of their admission. This deposit is credited toward their registration in the program.
If the previous program undertaken by the student shows gaps or weaknesses, additional course work or other study may be required. Such work will not normally count toward the requirements for the MHSM degree.
- Learning objectives and outcomes
The overarching objective of the MHSM program is to prepare individuals to function effectively as managers and administrators in a wide range of public and private health care environments. Embedded in the program are global learning objectives which include developing and enhancing:
- Interdisciplinary knowledge
- Advanced numeracy skills
- Systems thinking
- Advanced critical thinking skills
- Advanced analytic and decision-making skills
- Global mindset
The program prepares students to be independent, strategic thinkers and collaborative colleagues. While the students’ knowledge and skill sets will be shaped within the context of health care, the learning outcomes will be transferable. More specifically, students will:
- Understand the context and complexity of health services and health management in the Canadian healthcare system.
- Develop interdisciplinary, integrated knowledge of, and experience in, the management of health services across five modules: Design; Financial Structure; Leading and Bridging; Political Environment; and Conceptualization.
- Develop foundational knowledge of the functional management areas of public and private health care environments.
- Become effective managers of interdisciplinary environments in the health care sector.
- Acquire enhanced meta-cognitive skills in numeracy, systems thinking, analytic thinking, critical thinking, synthesis, and decision-making.
- Acquire effective team building and team cohesion skills.
- Develop foundational knowledge of a variety of health care systems outside Canada.
- Develop knowledge and acquire competencies in applied research and decision-making.
- Develop research skills to diagnose current challenges in a health care organization and construct a potential solution.
- Organize and pursue an integrated project in a managerial setting in a health care organization.
- Write and present an applied project to an acceptable scholarly level.