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Diving Into Assessment: LibQUAL+(TM) as a Springboard

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dc.contributor.author Harris, Lorelei
dc.contributor.author Jacobs, Leona
dc.contributor.author Seyed Mahmoud, Donna
dc.date.accessioned 2009-05-12T16:38:14Z
dc.date.available 2009-05-12T16:38:14Z
dc.date.issued 2008-08
dc.identifier.citation Harris, L., Jacobs, L., & Seyed Mahmoud, Donna. (2008, August). Diving Into Assessment: LibQUAL+(TM) as a Springboard. Poster presented at the Library Assessment Conference, Seattle, WA. en
dc.identifier.uri http://hdl.handle.net/10133/714
dc.description Poster prepared for the Library Assessment Conference (2008) in Seattle, Washington. en
dc.description.abstract This poster session documents and reflects on one library’s experience diving into the realm of comprehensive assessment and evaluation from a single starting point, LibQUAL+®. The University of Lethbridge Library participated in LibQUAL+® in spring 2005, the results of which shaped 12 recommendations that created a splash for the Library and its users: changes to layout, Code of Conduct policy, collection projects, and a whole lot more. Despite a bit of turbulence in the pool and “water up the nose,” the leap was thrilling for the experience. Since no single assessment tool provides all the answers, we have gone from the 3 metre board of LibQUAL+® to the 10 metre board of ongoing assessment possibilities using both qualitative and quantitative means to evaluate the changes. We are addicted to the thrill of assessment’s potential to present the Library in a whole new way. Prepare to leave the springboard and launch your library into the realm of ongoing assessment! en
dc.language.iso en en
dc.subject Academic libraries -- Evaluation en
dc.subject Libraries -- Self-evaluation en
dc.subject LibQUAL en
dc.title Diving Into Assessment: LibQUAL+(TM) as a Springboard en
dc.type Presentation en
dc.publisher.faculty Library en
dc.description.peer-review Yes en
dc.publisher.institution University of Lethbridge en

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