You should contact Admissions (403-382-7134). If your offer can be extended, Admissions will instruct you to send your signed Confirmation of Admission form with the non-refundable tuition deposit (if applicable) as soon as possible.
Up-to-date information on the status of your application, outstanding documents, and documents received is provided through the Admissions Inquiry function on the Bridge (see “Checking Your Admission Status”).
If you’ve never logged in to the Bridge before and you’re having problems setting up your username and password, call the Registration Help Line at 403-329-2052. In the interest of safeguarding the security of your record, we will require you to identify yourself satisfactorily.
Select the ‘Forgot your password?’ link on the Bridge login page (www.uleth.ca/bridge). You will be asked to provide some personal information as well as the answers to some security questions. You will then be able to reset your password.
If you don’t know the answers to the security questions, you should call or visit the IT Solutions Centre (Phone: 403-329-2490 | Location: E610, University Hall). In the interest of safeguarding the security of your account, we will require you to identify yourself satisfactorily before we will reset your password.
Close your browser and try to access the website again. If you are successful in logging back in, check your registration to verify that your current registration is correct. If you are unsuccessful in logging back in, contact the IT Solutions Centre (403-329-2490).
If you enter an incorrect CRN and are subsequently registered in the wrong course, drop that course by following the procedure outlined in “Dropping a Course from Your Schedule”.
No. In fact, the Bridge will not allow you to register in the section for a course unless you also register in the associated lab/tutorial component(s) as well. When you register in a course with a link, you must add the linked component(s) at the same time or you will not be registered in any of the individual components.
As a temporary measure (when changing from one section/lab/tutorial to another), you may duplicate your registration in a particular course component, but permanent duplication of registration is not allowed. See “Duplicated Registrations” for details.
No, but you can print a copy of your current schedule. See “Confirming Your Registration” for instructions.
You should not register in a course unless you meet all prerequisites/corequisites. In certain situations you may apply for a Waiver of Prerequisite from the department offering the course, but this should be completed before you register in the course. See “Prerequisite(s), Corequisite(s), and Recommended Background” on page 9 for more information.
No. You must come to the Registrar’s Office and Student Services (ROSS) on the designated dates (see “Credit/Non-Credit (Cr/NC)” on page 24).
Parking permits can be reserved on the Bridge under Registrar’s Office and Student Services/Cash Office/Online Parking services. Students have the option to pay for their parking permit on the Bridge with a credit card or charge to their student account. Note that interest is assessed on the first day of each month on any outstanding balance.
Bus passes are available at the Students’ Union Rockerman’s Service Centre, in the Food Court on Level 2 of the Students’ Union Building. They also have bus tickets, city transit schedules, postage stamps, fax/photocopier services, and much more.
You can pay your fees by using online banking (visit www.uleth.ca/financial-services/students for details) or at the Cash Office. The deadline for Spring 2014 is February 1, 2014. You must have made some kind of payment toward your tuition by this date, or your registration will be cancelled. See page 13 for additional methods of fee payment.
Your University of Lethbridge email account is created automatically when you register. Your email account is how instructors, campus departments, and other students will be able to contact you. Many University communications will only come to you electronically through your University of Lethbridge email account such as billing information from the Cash Office, registration verification, and important notices from your instructors or Faculty/School offices. Contact the IT Solutions Centre if you have questions about your email or computer account (403-329-2490).
||Through the Bridge (www.uleth.ca/bridge)|
||By completing an Address Change Form (www.uleth.ca/ross/forms) and sending it to the Registrar’s Office and Student Services (ROSS) by mail, by fax, or in person|
It is very important that we have your up-to-date address and phone number, otherwise you may not receive important information relating to your program and your account. It is especially important in situations where your Faculty/School needs to contact you regarding your academic standing or your application for admission to a professional program.
If you want to change the name we have on file in your records, you must obtain a Name Change Form from the Registrar’s Office and Student Services (ROSS) and submit it with the appropriate documentation.