Job Posting - Systems Support Specialist IV (Network Analyst)
Job Posting - Systems Support Specialist IV (Network Analyst)

This notice is from the archives of The Notice Board. Information contained in this notice was accurate at the time of publication but may no longer be so.

Linda Embury
Human Resources
October 31, 2012


The University of Lethbridge Information Technology Department is seeking applications for a qualified Network Analyst. Reporting to the Manager, Systems and Communications Technologies, the successful candidate will be a member of a team responsible for network management, operations, analysis, installation and support. This position will be working with experienced network and system administrators to maintain and enhance network systems in Infrastructure services at the University of Lethbridge. The successful candidate can look forward to a fun, energetic, professional team environment where there is a commitment to personal and professional growth.

Responsibilities will include regularly conducting network assessments and impact analysis, including day to day monitoring and support of various network aspects, including network health, utilization, quality of service, plus provide customer support for both wired and wireless networking. This individual will provide second tier support to the Solutions Centre (Service Desk) in the resolution of complex customer network trouble calls. The Network Analyst is expected to have an in depth knowledge of wired and wireless data networks and the associated devices. This position will require the ability to troubleshoot and analyze complex issues that may or may not be directly network related. This position may also include minor periods of work outside of normal business hours, plus other various duties as required.

HIRING SALARY RANGE: $4,686.00 - $5,304.50 per month.


The ideal candidate should have a University degree in Computing Science with 3 – 5 years of related work experience in network analysis, or an equivalent combination of education and experience. The candidate will have proficiency in Cisco based wired and wireless networks, and a very strong knowledge of TCP/IP and data network infrastructures. Experience with video conferencing, control systems (Crestron) and Cisco IP telephony will be considered an asset. The successful candidate will have excellent customer service and troubleshooting skills, familiarity with internet applications and a willingness to learn new technologies. The ability to maintain effective working relationships in a team-oriented environment, both within the University community as well as the general public, is essential.

CLOSING DATE: November 16, 2012.

Please submit resume and references quoting competition #IN01396 to:

Human Resources
University of Lethbridge
FAX: 403-329-2685

Resumes received without quoting the competition number will not be accepted.

The position is open to all qualified applicants, although preference will be given to Canadian citizens and permanent residents of Canada. The University is an inclusive and equitable campus encouraging applications from qualified women and men including persons with disabilities, members of visible minorities and Aboriginal persons.

Thank you to all applicants; only those selected for an interview will be contacted.

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