Faculty Guide: When and how to refer
When Should I Refer?
The following are possible scenarios when it would be appropriate to refer a student.
- Student doing poorly, you suspect poor study habits
- Student approaches you to confide personal issues
- Student doesn't approach you, but you feel concerned (Change in performance, appearance, attendance, and/or mood.)
- Suicidal student
- Erratic/hostile student (risk to self and/or others)
What approach should I take when referring a student to Counselling Services?
Your approach will depend on the perceived level of distress and risk; the more imminent the level of risk to self and others, the more directive your role.
- Inform the student of our services
- Reassure the student of our services and competence
- Encourage the student to come to counselling on his/her own
- A more directive role is required if harm to self or others is suspected (i.e. escort student to counselling)
- Call us at anytime to consult
What should I say to a distressed student?
Explain what you see:
- "I have noticed that your grades and involvement in class have dropped."
- "You appear distant and distracted lately."
- "You have missed a lot of classes. Is everything okay?"
- "I am concerned about you."
- "I care about you and want to see you get the support you need."
- "I am worried about your academic performance and really want to see you succeed."
- "I can't let you leave my office until I know you are safe."
- "I will walk you to Counselling now."
- "I am going to call Counselling now and have them come down to talk with you."