Cancellation Policies

Withdrawal Policy

Private Lessons

  • To avoid requests for refunds, please ensure you can fully commit to the program before you register.
  • All requests for cancellations must be received in writing to the Director of the Conservatory of Music (Attention: Breeanne Fuller - breeanne.fuller@uleth.ca)
  • If a student formally withdraws from private lessons before the fifth scheduled lesson, a tuition refund will be issued, less a $35.00 administrative processing fee and the cost of the lessons taught.
  • No refund will be given for private instruction after the first five lessons.
  • Instructors may initiate withdrawals at any time with the Director of the Conservatory of Music's approval. In such cases, the student will receive an appropriate refund.

Classes

  • There is a NO REFUND policy after the commencement of any ensemble, group class or summer camp.

Cancelling/Rescheduling a Scheduled Lesson

  • If a student cancels a lesson with 24 hours notice, the instructor may wish to arrange a makeup lesson, pending the instructors schedule and availability of studio space. If the instructor's schedule does not permit it, or if insufficient notice is given, the instructor is under NO obligation to make up the lesson.
    • Please call your instructor directly to indicate an absence
    • If you have difficulty reaching your instructor, please contact us
  • Please read this interesting article regarding cancellation of music lessons. We have found that this may help put our cancellation policies into perspective.
  • Any cancelled lesson initiated by an instructor will be made up.