Frequently Asked Questions - Computers

1. Which computers can I print from?
U of L students may print from any public computer in the Library as well as the portable computer/data projector systems (on carts).

Printing capability is not available to anyone using a laptop in the Library.

Note: Printing is available to students who have deposited money on their Bridge Bucks account.  This can be done at the Bridge Bucks machine near the Library entrance as well as at other locations across campus. [More information on Bridge Bucks.]

2. Can I access my U of L email from the Library computers?
Yes, you can. Choose one of the following: However, we recommend that you use the Library computers for research only as they are in high demand. Many email stations are available across campus.

3. I'm having problems connecting to the Library's electronic resources from home? HELP!
Please consult the Library Research: Connecting From Off-Campus guide which will hopefully provide some solution to your problem.

4. Can I plug in my laptop in the Library?
Yes, you can do this at any of the carrels that have a yellow arrow hanging overhead, in any of the Group Work Rooms or at any table that has plugins beneath the table.

Before you can hook up your personal laptop to an ethernet connection in the Library, you must go to the Solutions Centre where they will check your laptop for viruses, virus software package and current Windows updates. If you have set up your laptop and are still experiencing problems hooking up at one of the carrels, please notify Information & Research Assistance Desk staff on Level 10 or via Ask Us. [More information on wireless access.]


5. Do I have to bring my own cables to connect my laptop?
You may bring your own cables or sign out Ethernet cables from the General Services Desk on Level 10.

6. Where are the computers in the Library?

7. How do I logoff?

  1. Click Start (lower left-hand corner of computer)
  2. Click Shut Down
  3. Choose Logoff
  4. Click Yes

Whenever you use a Library computer that requires you to give your user name and password, remember to log out of the system when you are done. This ensures that someone cannot use the same computer to view and change your information after you leave.

 

Leaving yourself logged in means unpleasant or embarrassing email can be sent out under your name.

 

Forgetting to log out means someone can use your account to print. Unfortunately this money is non-refundable.

 

8. Are there computers available for use in the group work rooms?
Yes, we have portable computer/data projector systems on movable carts for use in the group work rooms. We also have data projectors on movable carts which you can hook up to laptops.  [More information on group work rooms.]


9. Where is the best area in the Library to find an unoccupied computer?
You can locate an available computer very quickly by checking out TRAC (TRacking Accessible Computers) on the computer located at the Library entrance.  There is a map of each floor in the Library that tracks which public computers are vacant, occupied, or out-of-order.

 

 



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 Content Revised: July 11, 2013


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