Frequently Asked Questions - Do you have...? Where...?

1. Where are the photocopiers?
There are four public photocopiers in the Library, one on Level 9, two on Level 10, and one on Level 11 in the Education Curriculum Laboratory entrance. [More]

2. Does the library have a stapler, hole punch, tape, etc. that I can use?
Yes, we have these available for your use. Just ask at any of the service desks in the Library. There are also hole punches at each of the Copy Centers on Levels 9 and 10 and in the Instructional Materials Production Room in the Curriculum Laboratory on Level 11.

3. Where are the printers in the library?
The same photocopiers (except the coin operated one) are the same machines you print to. There is also a dedicated black and white printer on level 10 south, a multi-function copier/printer/scanner on level 10 north, and multi-function colour copier/printer/scanner on levels 9 and 11. [More]

4. Where are the videos/DVDs/CDs?
Videos, DVDs, and CDs with a location code of "Media Collection" are located on shelves on Level 10. Videos, DVDs and CDs with a location code of "Curriculum Laboratory" are located in the Curriculum Laboratory on Level 11.

5. I looked in the library catalogue and found that you have this journal. How can I find it?
There are several steps to take:

  • Check the catalogue record to determine if the Library has electronic access to the journal. If it does, a link will show up in the middle of the page.
  • Check the catalogue record and determine the LOCATION of the particular issue that you want. [More]
  • If the location is "U of L Main Collection", then write down the CALL NUMBER and look for it just as you'd look for a book in the Main Collection. [More]
  • If the location is "U of L Current Serials", proceed to the Current Serials shelves on Level 10 and search for the journal by its Library of Congress Call Number. [More]
  • If the location is "U of L Microform Collection", write down the CALL NUMBER and search for the film or fiche in the Microform Collection on Level 11. [More]

6. Do you have whiteboard markers that I can use in the Group Work Rooms?
We have whiteboard markers for sale at the General Services Desk.

7. Where are the dictionaries/encyclopedias?
They can be located in several places:

  • The Reference collection on Level 10 in the AE and PE sections
  • The Main collection on Level 9 in the AE and PE sections
  • General dictionary on stands in some of the Print/Copy Centres on each level
  • E-Reference (access to free electronic dictionaries and encyclopedias)
  • Faculty of Education Curriculum Laboratory

8. Where can I listen to a CD/cassette?
Listening stations are located in the areas listed below:

  • Level 10 North in the Main Collection area
  • Level 11 in the Curriculum Lab
  • [More]


9. Where can I watch a video?
Viewing stations are located in the areas listed below:

  • Level 10 North in the Main Collection area
  • Level 11 in the Curriculum Lab
  • [More]


10. Do you have a scanning station?
Yes, scanners are situated at the Lethbridge Community Network Station and at one of the the multimedia workstations behind the Information & Research Assistance Desk on Level 10. The scanners are available on a "first-come, first-served" basis. There is also a scanner in the Instructional Materials Production Room in the Curriculum Laboratory on Level 11.

11. Where can I burn a CD or DVD?
You can burn a CD at any of the sit-down computers at which you must login.

Note: CDs and DVDs are sold at the General Services Desk on Level 10 all opening hours of the Library.

12. Where do I get a digital camera, camcorder, VCR, TV, etc.?
If you are a U of L student, faculty, or staff, you can book and borrow media equipment from the General Services Desk situated on Level 10.

For a complete list of available media equipment, go to the Library Catalogue and complete a subject search using the terms AV equipment collection.

13. Do you have old exams in the Library? We do not have old exams in our collection. The Students' Union did offer a Test Bank in the past, but that service has been discontinued.



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 Content Revised: October 3, 2018