Unavailable PDF Files on HR website issue resolved

What was this IT Service Notice about?: 

Some links to PDF files on the HR website were not resolving.

When did this happen?: 

PDF documents may have been unavailable during the day of Monday, May 16.

Why did this happen?: 

This was due to an upgrade to the Apache web server, where there were certain illegal characters in the PDF filename.

How did this affect me?: 

Anyone who attempted to access these PDF files would have received an error message.

Current Status: 
Monitored Services: