Office 365 FAQs

What are the PC requirements for Office 365 ProPlus?

Operating System
Windows Server 2008 R2, Windows 7, Windows Server 2012, Windows 8
 Note: 32-bit Office can be installed on 32-bit or 64-bit operating systems and 64-bit Office can only be installed on 64-bit operating systems.

Computer and processor 
1 GHZ or faster x86 or 64-bit processor with SSE2 instruction set.

1 GB RAM (32-bit)
2 GB RAM (64-bit) recommended for graphics features, Outlook Instant Search, and certain advanced functionality.

Disk space 
3 gigabytes (GB)

Monitor resolution 
1024 x 768

What are the Mac requirements for Office 365 ProPlus?

Computer and processor 
A Mac computer with an Intel processor.
DVD drive or connection to a local area network (if installing over a network).

Operating System
Mac OS X version 10.5.8 or later.

1 GB of RAM recommended.

Disk space 
2.5 GB of available hard disk space.
HFS+ hard disk format (also known as Mac OS Extended or HFS Plus).

Monitor resolution 
1280 x 768 or higher resolution monitor

What are the iPhone requirements for Office Mobile for iPhone?

iPhone 4, 5 and 6
iPod Touch 5th generation

All devices above must be running iOS 6.1 minimum

What are the Android requirements for Office Mobile for Android?

Android OS 4.0 or greater
Android touch enabled smartphones only

Do I have to sign into Office 365 to use any of these applications with Office 365 ProPlus?

Yes, a valid Office 365 ProPlus license tied to a valid Office 365 login is required to enable any of the four Office 365 ProPlus features.

How long can I leverage Office 365 ProPlus?

Students can use Office 365 ProPlus until they graduate or are no longer attending the U of L. Faculty & Staff can use it until they are no longer employed at the U of L. At that point, IT Services must disable their Office 365 ProPlus license.

How is this different from Office 2013 Professional Plus?

The Office 2013 applications are exactly the same however there are some differences including patching, license sign in for usage, and Click-to-run (C2R) technology for rapid installs (2 minutes for quick usage).

Where can I get training on Office 365 ProPlus?

There is some excellent end-user training on Office 2013 here.
There is some excellent end-user training on Office for Mac 2011 here: Excel 2011 / Outlook 2011 / PowerPoint 2011 / Word 2011

Some end-user help guides on Office Mobile for iPad/iPhone here and here.
Some end-user help guides on Office Mobile for Android here and here.

Looking for help?

We offer a number of tutorials and FAQs available in the Guides & FAQs section.
If you have any questions, problems, or comments, please contact the Solutions Centre via email at , via phone at (403) 329-2490, or visit them in E610 in University Hall.