IT Services has an online resource that can help you with many of your technological problems and inquiries.
UAnswers is available here http://uanswers.uleth.ca/portal/public/index.jsp
There is no cost for this service, as it is funded by the University.
24 hours/day, 7 days/week, except when scheduled maintenance is being conducted.
Please contact the ITS Solutions Centre for assistance with this service (403-329-2490, firstname.lastname@example.org, or Room E610, University Hall).