Desktop Software

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IT Services will assist with:

  • Installing University-supported standard software on work computers for which a license has already been obtained.
  • Acquiring new software licenses and/or provisioning existing licenses. 
  • Providing general information and consultation about available software and associated licenses. 
  • Updating and maintaining software installed on work computers to ensure it is working as expected within the campus environment.
How do I request this service?: 

Most software can be installed remotely, over the phone. Please call the Solutions Centre (403-329-2490) when you are at the computer on which you need software installed. If you require the software on a laptop, you can also drop the laptop off at the  Solutions Centre (E610), in person.

What is the cost for this service?: 

There is no cost for this service, as it is funded by the University.

When is this service available?: 

 Monday - Friday, 8:30 AM to 4:30 PM

How do I get help with this service?: 

Please contact the ITS Solutions Centre for assistance with this service (403-329-2490, help@uleth.ca, or Room E610, University Hall).

Who can use this service?: 
Faculty
Staff
Service Provider: 
Solutions Centre, Desktop Support
Service Category: 
Business Applications
Computers and Software