Assist with recovering lost or corrupted files from central network shares on //ulfiles, //uldept, //ulresearch by the Solutions Centre.
Most of these servers have online snapshots to recover from, which reduces the time-to-recover drastically, and can typically be accomplished with remote assistance.
How do I request this service?:
Contact the IT Solution Centre to request this service, and please provide the full path to the files/folders that need recovery to speed the process.
What is the cost for this service?:
This service is funded by Central IT.
When is this service available?:
Monday - Friday, 8:30 AM to 4:30 PM
How do I get help with this service?:
Contact the IT Solution Centre for help with this service
- Email: help@uleth.ca
- Telephone: 403-329-2490
- In Person: E610 University Hall
Who can use this service?:
Faculty
Staff
Students
Service Provider:
Solutions Centre, Systems
Service Category:
Storage and Backups
