Blackberry Enterprise Server Access

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Blackberry devices will not connect directly with the Exchange server and because of this, we use a Blackberry Enterprise Server (BES). If you are staff or faculty, are on our Exchange email server and have a Blackberry device (with a data plan that supports Enterprise data coverage), we can give you BES access. BES access will allow you to send/receive email on your Blackberry as well manage calendar items and contacts. Once you request BES Access, you will be sent an activation code to your U of L email address. Enter this code into the Enterprise Activation section of your Blackberry device as soon as possible, once you receive it (it will expire after 48 hours).

How do I request this service?: 

First ensure that your cellular data plan supports enterprise data (not all Blackberry data plans do), and then email, requesting BES access. If your Blackberry device was ordered through Materials Management, your data plan will support enterprise data. If you are unsure if your cellular data plan supports enterprise data, please contact your service provider. 

What is the cost for this service?: 

There is no cost for this service, as it is funded by the University.

When is this service available?: 

Monday - Friday, 8:30 AM to 4:30 PM

How do I get help with this service?: 

Please contact the ITS Solutions Centre for assistance with this service (403-329-2490,, or Room E610, University Hall).

Who can use this service?: 
Service Provider: 
Service Category: 
Email, Calendar, and Collaboration