Systems Support Specialist I
The University of Lethbridge Web Team (information Technology Services) is seeking applications for a full-time Systems Support Specialist I (Web Operations coordinator) commencing as soon as possible.
Reporting to the Manager, Web Services, the successful applicant's role is key to the success of the day-to-day operation of the University's public-facing website. Acting as a support to the internal web team and a single point of customer contact for the greater community, the Web Operations Coordinator is responsible for:
- Management of our support request tracking system (Cherwell)
- Maintenance and lifecycle planning for legacy applications
- Setup and testing of Drupal-based websites
- Training & documentation for users of the public-facing website
- Interacting with the Systems team for site migration and site deployment
- Creation, management and maintenance of surveys, online ballots,
online transaction requests and general web form creation
- Basic Drupal site configuration, modification and development assistance
HIRING SALARY RANGE: $3,629.00 - $4,037.50 per month.
QUALIFICATIONS:
You are a successful graduate with a two-year diploma or a 4-year degree (preferred) in an Information Technology-related field of study. Augmenting your academic achievements, the successful candidate will have developed Client interaction skills (phone, in person & training scenarios; strong written and verbal skills to assist in documentation and communication; a core foundation of HTML 4 & 5 and CSS standards; experience with PHP, Apache, Linux, MySQL, OSX and Windows platforms; and strong troubleshooting skills and independent problem solving skills.
CLOSING DATE: July 11, 2013.
Please submit resume and references quoting competition #IN01462 to:
Human Resources
University of Lethbridge
LETHBRIDGE AB T1K 3M4
E-mail: human.resources@uleth.ca
FAX: 403-329-2685
Resumes received without quoting the competition number will not be accepted.
The position is open to all qualified applicants, although preference will be given to Canadian citizens and permanent residents of Canada. The University is an inclusive and equitable campus encouraging applications from qualified women and men including persons with disabilities, members of visible minorities and Aboriginal persons.
Thank you to all applicants; only those selected for an interview will be contacted.
Note: This posting is for a new position which is funded by a continuing vacancy. In addition, staffing complement will subsequently be reduced by a term position. The position is funded through the Operating budget.