The President's Award for Service Excellence is awarded annually to an Administrative staff member or team in recognition of their provision of exceptional service to the University of Lethbridge and members of the University community.
Award recipients will be honored at the annual Long Service Awards and Retirement Recognition Ceremony held in May of each year, as well as the Spring Convocation ceremonies.
President's Award for Service Excellence recipients will receive:
" A certificate of recognition for the employee or each team
" A monetary award of $1,000.00 for the employee or team to be deposited into a separate professional supplement account for training or other items covered under the professional supplement program and used within the professional supplement program established guidelines.
The purpose of this award is to provide annual recognition of an employee or team who made an outstanding contribution to the mission of the University through:
" The provision of exceptional service to staff, faculty, students,
alumni, donors or visitors;
" The identification of measures which contribute to the improved efficiency and/or effectiveness of University operations; or
" Contributions to the community or the University, which enhance the reputation of the University.
All permanent or term (part-time or full-time) AUPE Support Staff, APO's and Exempt Support Staff members who have continuous service of at least three years are eligible for nomination. Staff members retiring in the year of the award are not eligible for nomination. The Exempt Support Staff members are included with the APO members for the purpose of this program.
A Review Committee will consider individual or team nominations based on the criteria listed below. A team's overall performance and contribution must be identified, and each team member's integral role should be demonstrated.
" Service to the University and members of the University community
that consistently has gone beyond the requirements of the employee's
or team's role. All service is valued, including service to students,
service to external and internal clients, and service in support of
other staff who provide direct service.
" Commitment to the University, in the form of actions that have been part of achieving the mission of the University or the goals outlined in the University Strategic Plan, is continually demonstrated.
" Participation in professional development activities, which have gone beyond the requirements of the employee's or team's role and demonstrated an effort for continual improvement.
1. Must be received by Human Resources no later than the deadline
set out in the call for nominations - typically the end of February
or in March following the applicable year.
2. The Nominator must indicate whether the nomination is for an employee or a team, and must attach a signed, supporting narrative from him/herself or with the Seconder.
3. Each nomination must further be supported by a minimum of 2, and not more than 4 references who must submit their signed references, as required on the nomination form.
4. Position and contact information for the Nominator and all references must be clearly indicated and must reference the name of the employee or team being nominated.
The Committee will review the nominations. Among the factors considered by the Committee will be:
" Enhancement of the reputation of The University of Lethbridge
" Provision of excellent service
" Demonstrated innovation
" Breadth and depth of impact
" Strength of support in nominations
The Committee will develop a 'short list' consisting of no more than 5 nominees (for each employee group) whose contributions were, in the committee's view, the most significant.
Each eligible employee or team who was nominated for an award will receive a letter of commendation from the President.
Nominations are to be made on The President's Award for Service Excellence Nomination Form available from Human Resources or the Human Resources website http://www.uleth.ca/hum/list.
The Nominator must be an employee or student of The University of Lethbridge who has known the employee or team and of their performance and contribution for at least three years.
An employee or student of the University of Lethbridge who is from a department/unit different from that of the Nominator must second the nomination. The Seconder must have known the employee or team and of their performance and contribution for at least three years.
NOTE: Nominators and Seconders may be involved in the nomination of only one Nominee in any given year.
The employee or team must agree to let their name(s) stand for consideration of the award.
A signed narrative for each of the supporting references is to be
attached to the nomination. A minimum of 2 and a maximum of 4 references
a) Human Resources will coordinate and provide administrative support to the process.
b) Review Committee
i. The Review Committee is comprised of:
" Two AUPE Support Staff members appointed by AUPE Support Staff.
" Two APO staff members appointed by Administrative Professional Staff.
" One Exempt Support Staff member appointed by Exempt Support
" Human Resources representative as non-voting Chair.
ii. For each group of appointees, each member will serve a two year appointment.
iii. Appointed or elected committee staff members must have been University staff members for at least three years.
iv. Committee members must resign if they become nominees, nominators or seconders.
v. The Review Committee reserves the right to interview the Nominators, Seconders, or immediate supervisors of all the Nominees.
The Review Committee reports directly to the President and provides a recommendation containing a summary of the committee's deliberations and rationale. The President, after consultation with President's Executive, will make the final decision.