Medical Clinic Appointments

The Health Centre is here to provide health care to all University students.  Physician appointments are available Monday to Friday from 9:00 am - 4:00 pm; walk-in appointments are accepted based on physician availability.  Please note that walk-in clinic vists are best used for urgent or unexpected medical illnesses and conerns.  For medical concerns that are chronic, ongoing or require continual follow up care, a booked appointment is best.

 

*The Health Centre will see University Staff/Faculty for their episodic care needs (illness, injury, etc.) yet strongly encourages Staff/Faculty to find a Family GP for any chronic/ongoing issues.

 

How to book an appointment with the Health Centre:
  • Call to book; 403-329-2484 ext. 1
  • Book in person; we are located in the basement of the Student Union Building (SU020)
Is this your FIRST visit to our clinic?
  • Arrive 15 minutes early to fill out necessary paperwork
  • Click here to complete the mandatory New Patient Demographic Form
What to bring with you to your FIRST appointment:
  • Completed Patient Demographic Form, see form above
  • Provincial Health Care Card
  • Student/Staff ID Card

 

    Providing the Health Centre with the purpose for your visit is essential:

    • To ensuring that you have sufficient time and are booked with the appropriate Physician.
    • You will only be seen for concerns stated at time of booking, additional concerns will need a new appointment.

    The Health Centre has a strict policy in regards to arriving late, cancellations and missed appointments.

    • Arriving Late: 
      • If you running late and are unsure if you will make it to your appointment on time call the Health Centre to inform the staff you will be arriving late.  Health Centre staff will inform you as to whether you need to reschedule or if there is still time that day for you to be seen.
      • If you arrive late for your booked appointment and have not informed the Health Centre, you WILL be required to rebook your appointment and MAY be charged for the missed appointment.
    • Cancellations:
      • Booked appointments must be cancelled with at least 24 hours notice.
      • Failure to do so MAY results in a charge.
    • Missed Appointments:
      • If you do not show up for your booked appointment you MAY be charged for this missed appointment.  

    The Health Centre does accept walk-in patients based on the Physician availability.

    • Friday Afternoon Walk-In Clinic (from 1:20 pm to 3:40 pm, Dr. Collins see's walk-in patients only)
      • If you would like to come in for walk in on Friday afternoons:
        • Check in at the Reception desk around 1:00 pm - 2:00 pm, get your name added to the list, patients are seen on a first come first serve basis till the schedule is completely full.
        • You are required to sit in the Health Centre and wait for your name to be called.  If you leave and your name is called you will be added to the bottom of the list or asked to book an appointment. 
    • Walk-in Appointment requests during Regular Scheduled Clinics (Monday-Thursday)
      • If you would like to come in for walk in during the week:
        • Check in at the Reception desk
        • Nursing staff will triage your concern, the following may occur:
          • You may be fit into the Physician schedule, this could be up to a 2 hour wait. 
          • You may be asked to book an appointment for first available.
          • Based on assessment you may be referred off campus to a Walk-In Clinic or to the Emergency Department.

    Please note that there are some services that are not covered by provincial health plans.  Some of the most common include:

    • Transfer of medical record
    • Travel advice and immunizations
    • Some de-insured procedures 
      • e.g. wart treatment (above the waist)
    • Forms, reports or letters*
    *You or a third party - such as an employer, insurance company or school - may request that a Physician complete a form, report, letter, etc.  Provision of these types of uninsured servies requres the time, expertise (and office materials) of the Physician and his/her staff.  In some cases, a physicial examination may also be required.  You (or the third party) will be charged a fee to cover these costs. 

    For more information on uninsured services, please visit the Alberta Health Website.