Online Work Order Request
For all maintenance and repairs requests please enter a work order request through the Student Portal . For detailed instructions on how to complete the work order request please see the "How to Guide" .
Use this above link to request work orders online. In order for our Maintenance staff to complete your request in a timely manner, please fill out all areas giving as much information as possible. If we enter your room while you are not at home, we will leave you a notice indicating that we attended and fixed your problem. If we need to purchase parts, which will delay your repair, we will indicate that as well.
To log into the system you will need to memorize your username and password. Your username and password will be the same as all other U of L systems.
A few things to remember when completing a Maintenance Request:
- Work orders will be completed based on urgency and priority, not necessarily on a first come first serve basis
- Please be patient, your request is important to us. Although we strive to respond to your requests as quickly as possible, sometimes delays can occur due to time, labour or material constraints.
- We care about your home and we would like you to be comfortable there. If there is anything that requires maintenance, please don’t hesitate to contact us.