Frequently Asked Questions
Find answers to all the most frequently asked questions. Many the answers listed make reference to the Residence Handbook. You can download it here.
Living in the Residences
Can I bring a halogen lamp?
Can I bring candles and incense?
Can I get Internet access?
Can I have a bike in my room?
Can I have a pet?
Can I have an overnight guest?
Can I paint the wall?
Do I need insurance?
How do I get my phone?
How do I receive parcels?
Is linen provided?
What can I do if I don't get along with my roommate?
What do I do if I lose my keys?
What do I do if I need something fixed in my room?
What do I do if I'm bothered by noise?
What do I do if someone is parked in my spot?
What facilities are there?
What happens if my roommate moves out?
What is my address?
Where can I do laundry?
Where can I get change?
Where can I send or recieve a fax?
Who do I call if I'm locked out?