Mail Services

DELIVERY SCHEDULES AND MAILING GUIDELINES

Mail is delivered and picked up once daily from all departments on campus. Each department is required to supply two mail bags for delivery service.

Incoming Mail

All incoming mail from Canada Post is sorted and delivered to departments with the regular mail delivery service.

Outgoing Mail

All outgoing mail must be sorted in the mail bag prior to pick-up. For large mail outs please sort into the following categories:

  • Lethbridge, Coaldale, Taber and any postal code that begins with TOK
  • Canada
  • USA
  • International
  • Government Courier (no postage required)
  • Courier (Purolator, Priority Courier, DHL Courier)
  • Aperture Park and Residence (no postage required)

NOTE: All outgoing mail must have a department indicated on the envelope. All outgoing mail is charged to the department unless otherwise indicated on the envelope. The use of bar codes ensures all charges to that account. All courier mail must have the account clearly indicated on the top right corner of the envelope and must be received in this office before 2:30 p.m.

Campus Mail

Intercampus mail must be addressed by name and department. Mail addressed by room number only does not have enough information to be processed. Campus envelopes are available at the mail service office but please return any extra envelopes to keep them in circulation.

Canadian Mail Services & Standards

Addressing

All addresses to be delivered in Canada must include, in the sequence below, the following elements:

  • Addressee Information
  • Delivery Address Information
  • Municipality, Province, Postal Code
Size Length Width Thickness
Standard and non-coded
Envelope: (Maximum)
(Minimum)
245 mm 140 mm 150 mm 90 mm 5 mm 0.18 mm
Card or Postcard: (Maximum)
(Minimum)
235 mm 140 mm 120 mm 90 mm N/A 0.18 mm
Non-standard and oversize
Envelope: (Maximum) 380 mm 270 mm 20 mm
Card or Postcard: (Minimum) 380 mm 270 mm 20 mm

Service Standards

Delivery in general is:

Local 2 days
Within Province 3 days
National 4 days

OPTIONAL SERVICES

Courier Services

On time guarantee of delivery items with exceptional prices. Purolator is the choice courier for the University as part of the CAUBO contract.

  • Purolator Courier - Canada, USA: providing that a current street address is used (no box numbers)
  • Priority Courier - Canada: where a post office box number is the only address available
  • DHL Courier - International shipments only (no box numbers, street addresses only)

Additional Services Available

Expresspost

Features:
  • On-time guarantee
  • Delivery confirmation
Service Standards Delivery in general:
  • Next business day - local
  • 1 - 2 business days - regional
  • 2 business days - national

Expedited Parcel

Features:
  • Delivery to every address in Canada

Service Standards Delivery in general:
  • Next business day - local
  • 1 - 3 business days - regional
  • 2 - 7 business days - national

Regular Parcel

Features:
  • Delivery to every address in Canada
Service Standards Delivery in general:
  • Up to 3 business days - local
  • 4 - 6 business days - regional
  • 5 - 10 business days - national

USA/INTERNATIONAL MAIL SERVICE AND STANDARDS

USA - Canada Post

Size Length Width Thickness
Envelope: (Maximum)
(Minimum)
245 mm 140 mm 150 mm 90 mm 5 mm 0.18 mm
Card or Postcard: (Maximum)
(Minimum)
235 mm 140 mm 120 mm 90 mm N/A 0.18mm

International - Canada Post

Size Length Width Thickness
Letters (Maximum) 900 mm (length plus width plus thickness)
Letters or packages The greatest dimension is less than 600 mm
Small Packets (Minimum) 140 mm 90 mm 0.18 mm

Interpost Mail (Re-Mail)

An alternative to mailing Canada Post. All USA and international mail will be sent through the Interpost system, providing the rates are less than Canada Post, unless otherwise specified.

USA - Interpost

Service Standards First Class Standard (4th Class)
Delivery in general 4 - 7 days 10 - 14 days

International - Interpost

Service Standards First Class Standard (4th Class)
Delivery in general 6 - 9 days 10 - 14 days