Mail Services

MAIL SERVICES
 

DELIVERY SCHEDULES AND MAILING GUIDELINES

Mail is delivered and picked up once daily from all departments on campus.  Each department is required to supply two mail bags for delivery service. 

Incoming Mail

All incoming mail from Canada Post is sorted and delivered to departments with the regular mail delivery service.
 

Outgoing Mail

All outgoing mail must be sorted in the mail bag prior to pick-up.   For large mail outs please sort into the following categories:

  •  Lethbridge, Coaldale, Taber and any postal code that begins with TOK
  •  Canada
  •  USA
  •  International
  •  Government Courier (no postage required)
  •  Courier (Purolator, Priority Courier, DHL Courier)
  •  Aperture Park and Residence (no postage required)

    • NOTE: All outgoing mail must have a department indicated on the envelope.  All outgoing mail is charged to the department unless otherwise indicated on the envelope.  The use of bar codes ensures all charges to that account.  All courier mail must have the account clearly indicated on the top right corner of the envelope and must be received in this office before 2:30 p.m.

     

Campus Mail

Intercampus mail must be addressed by name and department.  Mail addressed by room number only does not have enough information to be processed. Campus envelopes are available at the mail service office but please return any extra envelopes to keep them in circulation.
 
 

Canadian Mail Services & Standards

Addressing

All addresses to be delivered in Canada must include, in the sequence below, the following elements:

  • Addressee Information
  • Delivery Address Information
  • Municipality, Province,  Postal Code

    •  
 
Size
Length
Width
Thickness
Standard and non-coded
Envelope:     (Maximum) 
                     (Minimum)
245 mm
140 mm
150 mm  
90 mm
5 mm  
0.18 mm
Card or Postcard:     (Maximum) 
                                 (Minimum)
235 mm
140 mm
120 mm  
90 mm
N/A  
0.18 mm
Non-standard and oversize
Envelope:                 (Maximum)
380 mm
270 mm
20 mm
Card or Postcard:     (Minimum)
380 mm
270 mm
20 mm
 

Service Standards

Delivery in general is:  

Local
2 days
Within Province
3 days
National
4 days
 

 

OPTIONAL SERVICES

Courier Services

On time guarantee of delivery items with exceptional prices.  Purolator is the choice courier for the University as part of the CAUBO contract.

  • Purolator Courier - Canada, USA: providing that a current street address is used (no box numbers)
  • Priority Courier - Canada: where a post office box number is the only address available
  • DHL Courier - International shipments only (no box numbers, street addresses only)
 

Additional Services Available

Expresspost

Features:
 
  • On-time guarantee
  • Delivery confirmation
    		•
    Service Standards
    Delivery in general:  
  • Next business day - local
  • 1 - 2 business days - regional
  • 2 business days - national
    		•
     
    Expedited Parcel  
    Features:
     
  • Delivery to every address in Canada

    •  
    Service Standards
    Delivery in general:  
  • Next business day - local
  • 1 - 3 business days - regional
  • 2 - 7 business days - national
    		•
     
    Regular Parcel
    Features:
     
  • Delivery to every address in Canada
    		•
    Service Standards
    Delivery in general:  
  • Up to 3 business days - local
  • 4 - 6 business days - regional
  • 5 - 10 business days - national
    		•
     
     

    USA/INTERNATIONAL MAIL SERVICE AND STANDARDS
     

    USA - Canada Post
       

    Size
    Length
    Width 
    Thickness
    Envelope: (Maximum)  
                     (Minimum)
    245 mm
    140 mm
    150 mm  
    90 mm
    5 mm  
    0.18 mm
    Card or Postcard: (Maximum)  
                                 (Minimum)
    235 mm
    140 mm
    120 mm  
    90 mm
    N/A  
    0.18mm
     
     

    International - Canada Post
     

    Size
    Length
    Width
    Thickness
    Letters     (Maximum) 900 mm (length plus  width plus thickness)
    Letters or packages The greatest dimension  is less than 600 mm
    Small Packets     (Minimum) 140 mm 90 mm 0.18 mm
     

    Interpost Mail (Re-Mail)

    An alternative to mailing Canada Post.  All USA and international mail will be sent through the Interpost system, providing the rates are less than Canada Post, unless otherwise specified.

    USA - Interpost

    Service Standards
    First Class
    Standard (4th Class)
    Delivery in general
    4 - 7 days
    10 - 14 days
     

    International - Interpost

    Service Standards
    First Class
    Standard (4th Class)
    Delivery in general
    6 - 9 days
    10 - 14 days