Return Policy

Shelf Guarantee

  • Two weeks prior to the first day of classes we guarantee that what is on the shelf is what your instructor requires.  If not, we will grant you a full refund.
  • Coursepack Guarantees are for Fall and Spring semesters only

Knowledgable Staff

  • If you are not sure about which books you need, or if you are unsure whether or not you will be able to return a particular book

Full Refunds for instore purchases (original receipts required)

  • Product must be in mint condition, as determined by bookstore staff.
  • Textbook/Rentals may be returned for refund within 10 working days from the first day of classes.
  • Summer Session textbooks are non-refundable unless accompanied by a course withdrawal slip.
  • General interest books can be exchanged or refunded if returned in mint condition, as determined by Bookstore staff, within 10 working days of purchase.
  • Clothing may be exchanged or refunded if returned in mint condition, as determined by Bookstore staff, within 10 working days of purchase

Returning Online Purchases

  • Instructions and exceptions for online purchases can be found here

Non Returnable Items

  • Plastic wrapped textbooks (if opened)
  • E-books/Digital Course Materials (if accessed)
  • Coil bound textbooks
  • Coursepacks
  • Stationery items
  • Special Orders